Warranty Terms

Welcome to Bodega’s self-service page for processing warranty requests and addressing any product inquiries. We're here to ensure your experience with our products is as seamless as possible.

2-Year Warranty Apply

Bodega offers a 2-year warranty on products only purchased directly from our official website: bodegacooler.com. You can easily find the exact warranty period for your specific product on the last page of the Instruction Manual that comes with your purchase. If you bought your product directly from bodegacooler.com, you can extend your 1-year warranty to 2 years by registering your product on our official website.

How to Access Warranty Service

If your product develops a defect during the warranty period, you have several options to resolve the issue:

  1. Consult the Troubleshooting Section or Instruction Manual: Often, issues can be solved by following the guidance in the troubleshooting section of your product’s manual. We recommend checking there first for quick solutions.

  2. File a Warranty Claim: If the troubleshooting steps do not resolve the issue, you can contact us directly. We’ve made the process easy! Simply fill out the feedback form below to describe the problem you’re experiencing. Our support team will assist you promptly.

What You Need to Know Before Filing a Warranty Claim

When contacting us for a warranty claim, please ensure you have the following details ready:

  • Order Number: This helps us verify your purchase and warranty status.
  • Product Model and Serial Number: This ensures we address your issue with the correct product specifications.
  • Description of the Issue: The more information you can provide about the problem, the faster we can help resolve it.

About Bodega’s Warranty

We understand that your time is valuable, which is why we strive to provide fast, efficient service. By purchasing directly from bodegacooler.com, you ensure that you are covered by our comprehensive 2-year warranty, designed to give you peace of mind. Whether it's a manufacturing defect or a functional issue, our team is dedicated to resolving any problems with your product swiftly.

Additional Notes
  • Warranty Validity: The 2-year warranty is valid only for products purchased from our official website: bodegacooler.com. Products purchased from third-party sellers, resellers, or other online platforms may not be eligible for warranty coverage.
  • Warranty Coverage: This warranty covers any defects in materials or workmanship, but it does not cover damage caused by misuse, accidents, or unauthorized repairs.

We truly appreciate the trust you’ve placed in Bodega and are committed to providing the best possible support during the warranty period. Thank you in advance for all the information you provide when contacting us. We understand your time is important, and we aim to resolve any issues as quickly as possible.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Address:1101, New Wing Ginza Building, No. 61, Guizhou Avenue Middle, Hongxing Community, Ronggui Street, Shunde District, Foshan City, Guangdong Province，China

FLAT/RM A&B 15/F NEICH TOWER 128 GLOUCESTER ROAD WANCHAI HONGKONG

Email: info@bodegacooler.com

Tel:0086-757-28806686