At BODEGA cooler, we take pride in delivering not only high-quality products but also exceptional customer service. We understand that our customers' satisfaction is paramount, and we strive to go above and beyond to meet their cooling needs. Whether you have questions, concerns, or simply need assistance, our dedicated customer service team is here to help every step of the way.
Email Contact
Contacting our customer service is easy. You can reach us by email at info@bodegacooler.com. Our knowledgeable and friendly representatives are ready to address your inquiries and provide prompt and comprehensive solutions. We value your time and aim to respond to all emails in a timely manner, ensuring that your concerns are resolved as quickly as possible.
If you have encountered any issues with your purchased product, please provide us with the following information to assist us in resolving the problem promptly:
- Where did you make the purchase?
- What is your order number?
- Could you kindly describe the specific problem with the product? It would be even more helpful if you could provide supporting photos or videos.
By providing us with these details, you enable us to better understand your situation and offer you a speedy solution. Your cooperation is greatly appreciated.
You may also see:
Live Chat
For real-time assistance, we offer a convenient Live Chat feature on our website. Simply visit our website and click on the Live Chat option to connect with one of our customer service representatives. Whether you're seeking product recommendations, troubleshooting assistance, or any other inquiries, our Live Chat support is available to provide immediate assistance. Say goodbye to long wait times and hello to quick and efficient solutions.
Phone Number:
+1 833 436 8977 (US only 9:00-18:00 EST Mon.-Fri.)
*Closed on federal holidays
After Sale Service
Our customer service team consists of experts who are well-versed in all aspects of our products. They are equipped with the knowledge and experience to guide you through any challenges you may encounter. Whether you're seeking information about specific product features, installation guidance, or warranty details, we are here to ensure that you have a seamless and enjoyable experience with your Bodega cooler.
We take great pride in our commitment to customer satisfaction. Your feedback and suggestions are valuable to us, as they help us continually improve our products and services. We appreciate hearing from our customers and always strive to exceed their expectations.
Conclusion
When it comes to customer service, Bodega cooler is dedicated to providing unparalleled support. We are passionate about ensuring that your cooling needs are met, and we stand behind our commitment to delivering exceptional service. Contact us via email at info@bodegacooler.com or utilize our Live Chat feature on our website for prompt assistance. Experience the Bodega cooler difference today and let us take care of all your cooling needs.
12 comments
Richard Wheeler
My handle broke one the control side I sent them my invoice and order number from Amazon I hope they get back to me if not I will send the other one back
Richard Wheeler
137 Greenbriar Dr
Magnolia Tx 77355
Walt Christensen
I have been trying to get a response from customer service since the 4th with no response does anyone know how to contact anyone ?
Mike Hogan
I received a Bodega cooler for a present and didn’t open it till now. I was told the it would not work till I connected it to the app. it took me three days. when I finally got to connected it still does not get cold, I hear a fan running. I need help!!! I do not have the box
Courtney Morris
I received my bodega cooler 6 months ago and it has stopped working. It either doesn’t cool at all or goes in the negative and freezes everything. I’ve tried the factory reset and it still didn’t help. I’ve tried emailing and have not gotten a response.
Courtney Morris
I received my bodega cooler 6 months ago and it has stopped working. It either doesn’t cool at all or goes in the negative and freezes everything. I’ve tried the factory reset and it still didn’t help. I’ve tried emailing and have not gotten a response.
Matthew McCue
My Bodega wine cooler stopped workin. I have sent two emails and left a vm. I received a call back several weeks ago but no follow up since then. My number is 508 4983765
Leland Gilpin
I need to speak with someone about my refrigerator that quit working. It’s a bodega car refrigerator. It’s still under the year warranty. My number is 971-719-7346. Please contact me back.
Glenn Arthur Goris
I am very pleased with my 28 bottle dual zone Cooler. the item was purchased through Home Depot Online. It was packed very well. Set up was easy. It sure keeps an accurate, steady temperature. I am not sure if i have to do anything to register the warranty, I will just keep all of my purchase info close at hand and hope that it is never needed.
Hassan Hachem
I couldn’t connect my T50 to my phone even when I switched my router from 5hrz to 2.4hrz is there any way to reset to the cooler because even when I push “+” and “-” it’s not beeping , is there anyway to update the firmware if not please you guys need to put another update for android users so it will connect easier.
Thank you
JOHN SAYLER
My frig,stops cooling,I pull the fuse put it back in and turn power button off then back on,fridge starts working but only for a short time 5 or 6 hours then stops working again . I purchased the fridge July of 23 from Amazon. Do I need a replacement or is there parts I need to resolve this problem?
Peter Bae
I purchased T50 Bodega cooler from Amazon on 8/14/2021.
When I connect power, the display light come on and off right away .
What’s the problem.
Please call 425-894-1167 Peter
Thomas M Mckinney
To Whom It May Concern:
I received the replacement TWW-75 retractable cooler handle; but, it is for a different cooler it does not fit the TWW-75 cooler it is for a larger cooler. Please send at your earliest convenience the correct replacement handle.
Thank-you!
Thomas M Mckinney
121 School Bus Road
West Columbia, SC 29172
(803) 318-8401 (leave message)